Wipe the acrylic surface with a soft, lint-free cloth dampened with plain water. For everyday smudges, a small amount of mild dish soap diluted in water works well. Gently wipe, then buff dry. Avoid abrasive cloths, paper towels, or scrubbing pads, which can scratch the glossy finish.

If you'd like to wipe down your badge reel between uses, a lightly dampened cloth is the gentlest option. We recommend testing any cleaning product on an inconspicuous area first, as some sprays or wipes may affect the acrylic finish or artwork over time. We are not able to confirm compatibility with specific disinfectant products or formulations — please use your own judgment and your employer's guidance.

The retractable cord and clip mechanism are designed for everyday use. Avoid pulling the cord to its full extension repeatedly or yanking it — a gentle tug is all that's needed to extend your badge. If you chose a magnetic attachment, keep it away from magnetic strips, key cards, and devices sensitive to magnets (magnetic closures are not MRI safe — see your product listing for details). Swivel clips and heavy-duty clips can be wiped with a dry cloth as needed.

The retractable cord is internal and not meant to be cleaned directly. If the exterior of the reel body needs a wipe-down, use a barely damp cloth and allow it to dry fully before retracting the cord. Avoid submerging the reel or exposing it to running water, as moisture can affect the internal spring mechanism.

Some healthcare, laboratory, or other regulated workplaces have policies about personal accessories — including badge reels — that require items to be approved, covered, or replaced under specific protocols. This badge reel is a personal accessory and is not rated or certified as medical equipment. If your employer has specific requirements for badge holders or ID accessories, please check with your manager or infection control team before wearing it at work.